Shipping policy

Shipping Policy

Last Updated: 22/06/2026

At Belle Plum, we aim to ensure your handcrafted press-on nails are delivered to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days unless otherwise stated. During busy periods, launches, or promotions, processing times may take slightly longer.

Please note that processing time is separate from shipping time.

Shipping Time

Once your order has been processed and dispatched, delivery typically takes:

1–5 business days (within South Africa)

Delivery times are estimates and may vary depending on your location and courier delays.

Shipping Rates

We offer the following shipping options:

  • Standard Delivery: R79

  • Free Delivery: On all orders over R650

Free delivery will automatically be applied at checkout when your order qualifies.

Courier Service

We use trusted third-party courier services to ensure safe and reliable delivery. Once your order has been dispatched, you will receive a tracking number via email or SMS (if applicable).

Delays

While we aim to meet all estimated delivery times, delays may occasionally occur due to:

  • Courier service delays

  • Public holidays

  • Weather conditions

  • High order volumes

  • Unforeseen circumstances outside our control

Belle Plum is not responsible for delays caused by courier services once an order has been dispatched.

Incorrect Shipping Information

Please ensure that your shipping details are correct at checkout.

Belle Plum is not responsible for:

  • Orders delayed or lost due to incorrect address information provided by the customer

  • Additional costs incurred due to incorrect delivery details

If you notice an error in your shipping details, please contact us immediately after placing your order.

Lost or Missing Parcels

If your parcel appears delayed or missing, please contact us so we can assist you in liaising with the courier service.

We will do our best to help resolve the issue, but cannot take responsibility for parcels marked as delivered by the courier.

Contact Us

If you have any questions about shipping, please contact us at:

Email: hello@belleplum.co.za

Thank you for supporting Belle Plum — we appreciate every order. ✨